Last updated: June 23, 2026
We and our affiliates and subsidiaries (collectively, "Localiser" or "we" or "us") are committed to protecting the privacy of your personal data. This Privacy Policy applies to those who visit the websites owned and operated by Localiser, download any downloadable software, install any mobile applications, and/or use the Company's products and services offered (collectively, the "Localiser Service").
This Privacy Policy describes how Localiser collects, uses, shares and secures the personal data of the users of Localiser Service (the "User(s)" or "you" or "yours", as applicable). It also describes your choices regarding use, access and correction of your personal data.
Our Privacy Policy may be modified from time-to-time. We will alert you that changes have been made by indicating on our Privacy Policy the date it was last updated. We encourage you to periodically review this page for the latest information on our privacy practices.
Personal Information is personally identifiable information such as your name, telephone number, email address and any other non-public information about you that is associated with or linked to any of the foregoing information. Personal information does not include aggregate information, which is general user data we collect about the use of Localiser. Our Privacy Policy does not restrict or limit our collection and use of aggregate information.
2.1 Information you provide for the use of technology
Registration and Profile Information. When you create an account, we may collect your personal information such as your username, first and last name, birth date, email address, mobile phone number and a photo, if you choose to have a photo associated with your account. If you want to add a child or family member's name to your account, we collect the child or family member's name, email address, and mobile phone number.
We may collect billing information when you sign up for the Premium service. We may collect additional information from a parent in order to obtain verifiable parental consent to allow a child to use the Localiser Service.
When you register in our app with social media (such as Apple Sign-In), we receive information from the identity provider such as your profile information, user ID associated with your account, and email address. The data we receive is dependent upon your privacy settings with the identity provider.
We collect your unique user identifier and your location through GPS, WiFi, or wireless network triangulation in order to obtain your location for the purposes of providing the Localiser Service.
We collect the location of your designated Safe Zones to provide notifications when you arrive and leave a specific Place. If you turn off location sharing we will not share your location with your family members; however, while you are logged in to your account, we will continue to collect your location information in order to provide the Localiser Service. We maintain location information only so long as it is reasonable to provide the Service and then delete the location data.
We collect information when you message other members of your Family Circle through the use of the service. We may also retain any messages you send to us.
2.2 Children's Privacy
Localiser allows parents to keep track of their children's location on mobile devices that the parent has added to their account. The service is intended to be used by children under 13 only with parental approval. If a parent wishes to add a User who is under 13 to the Family account, the parent must provide verifiable parental consent. The child's personal information will be shared with other members of the family account. However, we do not use or share personal information collected from the accounts of children under 13 for marketing or advertising purposes.
Please contact us if you have questions about your child's account. If you believe that we might have inadvertently collected information from a child under 13 without parental consent, please contact us.
2.3 Automatically collected information through the use of technology
When you use the Localiser Service, we and our business partners may collect certain information about your computer or device through technology such as cookies, web beacons, log files, or other tracking/recording tools. The information we collect includes, but is not limited to:
We use this information to:
Generally, Localiser collects, stores, uses and discloses information to enable us to:
We share your personal information, including name and location data, with others within your Localiser family circles. This is the core functionality of the service — your circle members can see your location on the family map.
From time to time, we may employ third parties to help us provide or improve the Localiser Service. These third parties (such as our hosting provider, analytics tools, and push notification service) may have limited access to user information solely for the purpose of helping us provide or improve the Service.
We may disclose personal information if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with our rights or property, or when we believe in good faith that such disclosure is required by law.
We retain your personal information for as long as your account is active or as needed to provide you services. Location history data is retained for up to 30 days for Premium users and 24 hours for free users, after which it is automatically deleted.
If you wish to delete your account, you may do so through the app settings or by contacting us. Your data will be deleted within thirty (30) days of your request.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. All data is transmitted using TLS encryption. Location data is stored in secure, access-controlled databases. However, no method of transmission over the Internet is 100% secure.
You have the right to:
If you have questions or concerns about this Privacy Policy, please contact us:
Email: support@findmyfamily.live
Website: https://findmyfamily.live